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Special Situations Team

In an effort to enhance already existing processes, and as a means to align Texas A&M University with emerging national standards relative to dealing with troubled and/or at risk faculty, staff, and students, an Special Situations Team has been assembled. 

The charge of the Special Situations Team is to assess circumstances, enhance communication, and initiate appropriate responses to specific behavioral problems that may involve threats to the safety and security of the University community. 

The Special Situations Team meets on a regular basis and can be convened by any member of the team at any time to respond to concerning situations. The following are members of the Special Situations Team:

  • Mr. Jerry Brown, Office of General Counsel
  • Dr. Martha Dannenbaum, Director, Student Health Services
  • Dr. Maggie Gartner, Executive Director, Student Counseling Service
  • Dr. Cynthia Hernandez, Associate Vice President for Student Affairs
  • Dr. Blanca Lupiani, Dean of Faculties Representative
  • Dr. Kristie Orr, Director, Disability Services
  • Mr. Mike Ragan, Chief, University Police Department
  • Dr. Anne Reber, Dean of Student Life, Offices of the Dean of Student Life
  • Ms. Christine Thoorsell, Associate Director, Residence Life
  • Dr. Anna Satterfield, Associate Director of Human Resources
  • Mr. Bill Taylor, International Student Services
  • Ms. Melinda Grant, Faculty Representative

(Many of these members have one or more back-up members that also serve on the team.)

The Special Situations Team’s authority is derived from the already existing authority of the individuals who comprise it; the team will not be endowed with any additional authority; and the team will not create new policies or rules, rather they will work within existing rules and policies and propose any new rules or policies through existing processes. 

For more information about the Special Situations Team, please contact Dr. Cynthia Hernandez, Assistant Vice President for Student Affairs, at 979-845-4728 or by email at

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